Communication runs on autopilot and escalates only when you're needed. When you log in, everything requiring your decision is organized, documented, and ready
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Communication split across many channels while staff handle the same basic questions again and again
Communication scattered across email, text, and chat with unclear responsibilities for who handles what
Answer the same routine questions about rent payments, subletting rules, and building policies, again and again
Tenants wait hours or days for responses to simple questions
Questions from all channels go through one system where tenants get responses instantly
Every email, text, and chat message gets sent to one organized inbox for the right person
Get tenant questions answered automatically, you only handle what needs your attention
Tenants receive immediate responses to their requests and questions
All tenant communication from every channel lands in one organized inbox for the right person, so you see what needs attention without digging through multiple inboxes
Routine questions get answered automatically, freeing up your staff to focus on business operations and strategic work.
Tenants contact you through text, email, or web and get immediate responses to their requests and questions.
What actually happens when tenants contact you
Your tenant texts, emails, or uses the web portal to ask about rent payment, report a broken faucet, or ask any question that comes up
The system instantly answers routine questions using your property information and lease details. Your tenant gets their answer right away without waiting for staff
When something needs your decision, you get a clear summary with all the details and what happened so far. No hunting through messages or trying to piece things together.